Forward - Notice history

All systems operational

Merchant Portal - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Partner Portal - Operational

99.32% uptime
Mar 2026 · 99.69%Apr · 100.0%May · 98.32%

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Mar 2026
Apr 2026
May 2026

Partner API - Operational

99.92% uptime
Mar 2026 · 99.89%Apr · 100.0%May · 99.89%

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Mar 2026
Apr 2026
May 2026

docs - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Notice history

View current status

May 2026

Transactions aren't showing up in Forward Portal
ResolvedMajor outage12 hours 30 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
We are seeing heightened levels of failures for bank payments
ResolvedPartial outage48 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    A downstream bank partner is experiencing an outage, we are working with them to resolve.

  • InvestigatingUTC

    We are currently investigating this incident.

Payment Elements were not loading
ResolvedMajor outage35 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Issue identified and we are working on a fix.

Apr 2026

We are seeing some issues with some API calls to the Partner API.
ResolvedPartial outage2 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
Application processing is experiencing delays
ResolvedDegraded performance2 hours 7 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are continuing to work on a fix for this incident. MATCH from MasterCard is down

Mar 2026

We are experiencing issues with terminal payments
ResolvedPartial outage48 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We experience elevated failures with terminal payments. This issue has been resolved and we are monitoring it

Parter Portal broken in Production
ResolvedMajor outage2 hours 16 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    Only one partner is appear in the top bar list. Unable to create applications.
Unable create Applications in Production Partner Portal
ResolvedMajor outage3 hours 4 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
We experiencing delays in our data pipeline.
ResolvedDegraded performance2 hours 24 minutes
  • ResolvedUTC

    Latency has been restored to normal levels.

  • MonitoringUTC

    The pipeline is recovering and should resume normal latency shortly.

  • InvestigatingUTC

    Customers may see delays in some resources in the portal and search APIs. Transactions and others api calls are not impacted.

Settlement delays due to a reported issue at the Federal Reserve
ResolvedMajor outage
  • ResolvedUTC

    All payments have been released to the fed. Depending on the Fed's backlog, this may cause delays, but customers should see their deposits soon.

  • MonitoringUTC

    We are actively monitoring the situation and will provide updates as they become available.

    https://www.frbservices.org/app/status/outage.do?oId=145787

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