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Merchant Portal - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
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Partner Portal - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
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Partner API - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
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docs - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
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Notice history

View current status

Aug 2025

Degraded performance across services due to Cloudflare issue
Resolved2 hours 1 minute
  • ResolvedUTC

    Issue is resolved, continuing to monitor.

  • UpdateUTC

    Cloudflare has deployed a change and we are seeing better traffic patterns. Continuing to monitor.

  • MonitoringUTC

    Due to high number of request required to render the UIs, these are suffering the most. The API and payments should be at 100% or close. We are working on a fix on our side to go around the Cloudflare issue if they don't fix the issue soon.

  • UpdateUTC

    Cloudflare has discovered the issue and is working on a fix

  • IdentifiedUTC

    We are continuing to work through issue, Cloudflare is experiencing an outage and that is effecting services to a degree. We are seeing a percentage of traffic getting through.

  • InvestigatingUTC

    We are experiencing some issues with the authentication that is causing a degraded performance for you ui and our APIs.

Some delays in deposits
Resolved

  • A limited subset of customers that are configured to next day deposits, may experience a posting delay from the evening of 8.18.25 to the morning of 8.19.25, dependent on the customer’s bank’s policy on posting same day transactions.

    UTC
Delays in notifications/webhooks in Sandbox
ResolvedDegraded performance1 hour 48 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Notifications & Webhooks are currently being delayed in the Sandbox environment. We are continuing to work on a fix for this incident.

Jul 2025

Data latency Issue Under Investigation
Resolved2 hours 17 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have resolved the issue and are currently monitoring data processing streams to ensure that processing has caught up to the latest offset.

  • InvestigatingUTC

    We are experiencing some issues with delays in our data processing that we are investigating. This will affect parts of the system that leverage data pipelines, such as search and some index endpoints. Subscribe for updates.

Jun 2025

No notices reported this month

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