Forward - Data latency Issue Under Investigation – Incident details

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Data latency Issue Under Investigation

Resolved2 hours 17 minutes

Affected

Merchant Portal

Degraded performance from 5:02 PM to 5:47 PM, Operational from 5:47 PM to 7:19 PM

Partner API

Degraded performance from 5:02 PM to 5:47 PM, Operational from 5:47 PM to 7:19 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have resolved the issue and are currently monitoring data processing streams to ensure that processing has caught up to the latest offset.

  • InvestigatingUTC

    We are experiencing some issues with delays in our data processing that we are investigating. This will affect parts of the system that leverage data pipelines, such as search and some index endpoints. Subscribe for updates.