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All systems operational

Merchant Portal - Operational

100% - uptime
Nov 2025 · 99.62%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Partner Portal - Operational

100% - uptime
Nov 2025 · 99.62%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Partner API - Operational

100% - uptime
Nov 2025 · 99.63%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

docs - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

Inability to create payment detected for some merchants
  • Resolved
    Resolved

    The data issue has been corrected and this incident has been resolved.

  • Identified
    Identified

    A small portion of merchants were unable to process payments. The root cause is attributed to a partially failed previous data migration that was activated with a deployment today.

Dec 2025

Infrastructure Upgrades
  • Completed
    December 15, 2025 at 6:30 AM
    Completed
    December 15, 2025 at 6:30 AM
    Maintenance has completed successfully
  • In progress
    December 15, 2025 at 4:00 AM
    In progress
    December 15, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    December 15, 2025 at 4:00 AM
    Planned
    December 15, 2025 at 4:00 AM

    We are planning for a scheduled maintenance during that time. We anticipate no downtime, but are establishing this planned maintenance period out of an abundance of caution.

Nov 2025

Delay in reporting data detected.
  • Resolved
    Resolved

    Data pipeline has recovered was well as any users experiencing blocked access from our WAF.

  • Investigating
    Investigating

    We are currently seeing issues with delays in our data for some pipelines. We are currently investigating this incident. Reports and search are impacted, we are continuing to investigate.

Elevated error in our portals
  • Resolved
    Resolved

    Fix in place and system are now 100% back.

  • Identified
    Identified

    We are seeing elevated issue with our UI Portals, we have identified the issue and are working to resolve it.

Degraded performance across services due to Cloudflare issue
  • Resolved
    Resolved

    Cloudflare has recovered. They are monitoring as are we.

  • Identified
    Identified

    For more information on the Cloudflare outage please visit their status page.

Nov 2025 to Jan 2026

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