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Experiencing partial outage

Merchant Portal - Major outage

99% - uptime
Mar 2026 ยท 100.0%Apr ยท 100.0%May ยท 97.08%

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Mar 2026
Apr 2026
May 2026

Partner Portal - Major outage

99% - uptime
Mar 2026 ยท 99.69%Apr ยท 100.0%May ยท 97.08%

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Mar 2026
Apr 2026
May 2026

Partner API - Major outage

99% - uptime
Mar 2026 ยท 99.89%Apr ยท 100.0%May ยท 97.08%

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Mar 2026
Apr 2026
May 2026

docs - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 100.0%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Notice history

May 2026

Payment Elements were not loading
  • Resolved
    Resolved
    This incident has been resolved.

Apr 2026

We are seeing some issues with some API calls to the Partner API.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Application processing is experiencing delays
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are continuing to work on a fix for this incident. MATCH from MasterCard is down

Mar 2026

We are experiencing issues with terminal payments
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We experience elevated failures with terminal payments. This issue has been resolved and we are monitoring it

Parter Portal broken in Production
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    Only one partner is appear in the top bar list. Unable to create applications.
Unable create Applications in Production Partner Portal
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
We experiencing delays in our data pipeline.
  • Resolved
    Resolved

    Latency has been restored to normal levels.

  • Monitoring
    Monitoring

    The pipeline is recovering and should resume normal latency shortly.

  • Investigating
    Investigating

    Customers may see delays in some resources in the portal and search APIs. Transactions and others api calls are not impacted.

Settlement delays due to a reported issue at the Federal Reserve
  • Resolved
    Resolved

    All payments have been released to the fed. Depending on the Fed's backlog, this may cause delays, but customers should see their deposits soon.

  • Monitoring
    Monitoring

    We are actively monitoring the situation and will provide updates as they become available.

    https://www.frbservices.org/app/status/outage.do?oId=145787

Mar 2026 to May 2026

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