Forward - UI Portals Degraded and Search API Down – Incident details

All systems operational

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UI Portals Degraded and Search API Down

ResolvedPartial outage 50%39 minutes

Affected

Merchant Portal

Partial outage from 12:28 PM to 1:07 PM

Partner Portal

Partial outage from 12:28 PM to 1:07 PM

Partner API

Partial outage from 12:28 PM to 1:07 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    An overnight security update had an unattended consequence that cause connection issues in our data pipeline. This resulted in several pages in the UI not working along with the search api down as well. Fix has been deployed and all systems are now functional