Forward - Inability to create payment detected for some merchants – Incident details

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Inability to create payment detected for some merchants

ResolvedPartial outage 5%36 minutes

Affected

Partner API

Partial outage from 5:59 PM to 6:35 PM

  • ResolvedUTC

    The data issue has been corrected and this incident has been resolved.

  • IdentifiedUTC

    A small portion of merchants were unable to process payments. The root cause is attributed to a partially failed previous data migration that was activated with a deployment today.