Forward - Data endpoints and analytics delayed – Incident details

All systems operational

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Data endpoints and analytics delayed

ResolvedDegraded performance25 hours 56 minutes

Affected

Merchant Portal

Operational from 4:57 PM to 2:33 AM, Degraded performance from 2:33 AM to 6:54 PM

Partner API

Operational from 4:57 PM to 2:33 AM, Degraded performance from 2:33 AM to 6:54 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The data is moving again, but continues to catchup to be near real time.

  • IdentifiedUTC

    We are experiencing issues with our data pipeline. Some api calls (ex, search) as well as some dashboards will show delays in data being available.