Forward - Delay in transaction data availability detected – Incident details

All systems operational

Delay in transaction data availability detected

Resolved
Degraded performance
Started 6 months agoLasted about 9 hours

Affected

Merchant Portal

Degraded performance from 3:28 PM to 12:38 AM

Partner Portal

Degraded performance from 3:28 PM to 12:38 AM

Partner API

Degraded performance from 3:28 PM to 12:38 AM

Updates
  • Resolved
    UTC
    Resolved

    Transaction data has been restored to near real time latency. We are sorry for any inconvenience this has caused.

  • Identified
    UTC
    Identified

    We are experiencing a delay in the data pipeline for transaction data, there may be increased latency in the data availability for UIs and some API endpoints.