Forward - Data endpoints and analytics delayed – Incident details

All systems operational

Data endpoints and analytics delayed

Resolved
Degraded performance
Started over 1 year agoLasted 1 day

Affected

Merchant Portal

Operational from 4:57 PM to 2:33 AM, Degraded performance from 2:33 AM to 6:54 PM

Partner API

Operational from 4:57 PM to 2:33 AM, Degraded performance from 2:33 AM to 6:54 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The data is moving again, but continues to catchup to be near real time.

  • Identified
    UTC
    Identified

    We are experiencing issues with our data pipeline. Some api calls (ex, search) as well as some dashboards will show delays in data being available.